Warranty

Cache is committed to producing high-quality products that can be used in a number of outdoor settings and last longer than needed. All Cache products are covered under warranty for five years five years from date of purchase. If the product has manufacturer’s defects we will replace the defective product at no charge (taxes and shipping not included).

If your warranty claim is approved, you will be responsible for the cost of shipping and taxes of the replacement product.

How it Works
The warranty process normally takes 1-2 weeks. To start a warranty claim, fill out the form at the end of this page

1. Product name and model
2. Photos that clearly show the problem with your product.
3. Order number