Great customer service
"Tailgate pad is expensive, but it's a company which stands by its product and provides awesome customer service, which is hard to find these days. The locking door on the carabiner broke off (still don't know what happened) and they drop shipped me a brand new Basecamp 3.0 pad within a day. They genuinely want to get it right by all measures. Need more of this. Keep it up fellas!"