If you are not 100% satisfied with your purchase, you can return your order for a full refund within thirty (30) days from the date of purchase. No questions asked. The returned items must be in re-saleable condition: unworn, unused, unwashed, and in the original packaging with all original tags. A 20% re-stocking fee will be applied for any return without the original packaging or in resellable condition.
To initiate a return, contact a Cache representative on our support page for help.
We built all of our products to live outdoors and take a beating year-round. All Cache products are warranted against defects in material or workmanship for 5 years from the date of purchase. No questions asked. The only requirement we have is that you show proof of purchase (naturally). To streamline this process, register your warranty here. We’ll take care of the rest.
At the end of the day, we’re a small, two-brother, team that pride ourselves on creating industry leading products in any category we produce in. If there’s an issue with the product or you’re just unhappy with your purchase — shoot us an email at firstname.lastname@example.org or visit our support page and we will get the issue resolved. We aim to create a sustainable model by offering in house repair on any damaged product, but in the unlikely event of an issue — we will send out a new replacement for any product that falls under that criteria.
– Tyler & Dillon Green (founders)